People Skills Training in Derby

We’re a multi-award winning team of people skills trainers in Derby

We provide local people skills training for Derby businesses

Ay up me duck!

We’ve been around as a company since 2011, with our founders having been based in Derby for nearly 30 years. We’ve seen the amazing changes that the city has undergone since then, and are proud to be part of its future.

So, we’re truly local. With a real office that you can actually visit in person. Not a ‘virtual office’. Not a distant call-centre in some far-away place. Not just a website, a collection of downloadable courses, or an anonymous voice on the phone. We’re actual people who’d really like to properly get to know you and your business, so we can fully understand exactly what you’re trying achieve and how we might best help you with that.

Our office is conveniently located at the scenic and historically interesting World Heritage site of Darley Abbey Mills, not far from Derby city centre. That’s it in the picture. Nice, huh?

Which means we’re readily available for a face-to-face chat. And since we have our own private meeting rooms, we can easily discuss the types of confidential or sensitive issues that might not be possible within a shared workspace or at your normal place of business.

So, you’re welcome to pop in if you’re passing. Or we’re equally happy to come over to your place. Or even meet online. Whatever works best for you.

We’re Derby’s leading HR consultancy and people skills training provider

We’ve already grown from a single-person business operating from home, to a 5-star rated multi-award winning company with offices and a whole team of HR consultants, trainers, and employment law experts. From our origins in HR support and consultancy we’ve diversified into HR, management, and wellbeing training, and are currently developing additional sister brands so that we can help you with a whole package of people-related support.

We’re proud of what we’ve achieved so far, and in particular, the reputation we’ve established within the local small business community. We offer you the stability of an established company, the credibility of one with a history of local clients, and the capability of one that’s grown beyond the one-person stage. You can be fully confident that we’re able to deliver what we promise, and can trust that we’ll reliably be there in the future when you need help.

But don’t take our word for it.

Just ask other Derby businesses what they think about our people skills training.

A Good Day’s Training!

Loates Management Training were approached to provide 2 in-house half day training courses on ‘Recruitment & Selection’ to staff and trustees involved in this practice. Throughout all correspondence, Sarah has been very professional, helpful and took time to understand what we as an organisation required and what we are about.

The training itself, was relevant to us as an organisation, highlighted best practice and current law and used a mixture of presentation and interactive sessions to assist our learning. It was very well received by all involved, was informative and challenged all to think about the practices we use. It was also a lot of fun!

Overall, we are extremely pleased with the training provided which we also feel was good value for money. The Liversage Trust would have no hesitation in using Loates Management Training again for any further needs.

Andrew Mellors
General Manager
Derby

Outstanding

From the initial query regarding this course to its delivery, I couldn’t fault anything. The pre-course information and joining instructions were given in good time and everyone from Loates was friendly, professional and made you warm to them immediately. The course itself was fantastic, the manual and workbook will be used for years to come as it has so much information in it and will become my reference guide for a lot of things. The trainer was brilliant and put everyone at ease for what could potentially be a harrowing course and the attendee interaction was excellent too. Would highly recommend this course and Loates Management Training in future

Elise Larkin
Office Manager
Derby

Really good and interesting and very useful

The webinar was perfect for me the content was really good and interesting and very useful. The interaction just by message was better for me than being on camera. Thanks for a good course.

Mark Reed
Funeral Team Manager
Derby

Mental First Aid at Work Training Course

The Mental Health at Work Training was really useful, with practical skills to help both in and out of the workplace. The course was very engaging and I was made to feel comfortable and supported while covering the course material.

Paula Thompson
QUENSH Manager
Derby

Mental Health First Aid training; a great investment.

I recently attended the 2-day Mental Health First Aid training at Loates Management Training and am really pleased I did. Sometimes it’s hard to allow yourself two days ‘off work’ and invest in your own development, but I’m glad I did. Apart from increasing my knowledge about mental health, the training has given me the confidence to approach staff about mental health, the focus to further invest in mental health awareness and – as a great bonus – the importance of self-care was a great reminder.

P.S. The training room in Loates’ new facility in Darley Mills is fantastic too – onsite parking and a stroll in the park at break time.

Francoise Derksen
HR Manager
Swadlincote, Derbyshire

Excellent training

Having worked with Sarah previously, I didn’t hesitate in contacting her when a requirement arose for some management training. From our initial contact, Sarah picked up very quickly on what was required and went on to provide excellent training to the whole of our staff. She pitched the training perfectly and demonstrated her knowledge with aplomb when answering questions during the sessions. All feedback on Sarah’s training was very positive. Thank you Sarah!

Emma Cook
Practice Manager
Derby

Great Educational Course

I participated in a 2 day training course for a qualification as a MHFA first aider. The course was really good, well delivered and a success, I feel confident in being able to deliver what was taught and given to me within my work role and in general. Thank you Loates and thanks Annie!!

Christian Parkinson
Physical Health and Activity officer
Derby County Community Trust
Derby

Excellent training

I attended the 2 day Mental Health First Aider training ran by Annie. There was excellent communication and information leading up to the course. The course itself was very interesting and informative with lots of interactive opportunities over the 2 days. Training room was very comfortable and lunch and refreshments provided on each day was fantastic. For anyone thinking about completing this course I would definitely recommend the course and Annie the trainer who was fantastic. We will definitely be booking on another delegate.

Emma Blackmore
Registered Manager
West Bridgford, Nottingham

Amazing 2 days training

Really enjoyed the 2 day training course, learnt a lot and it also reaffirmed that ways I was handling situations was what would have been expected of a Mental Health First Aider. .
Small group but this enabled us all to be more open with each other especially as there were some sensitive subjects discussed throughout the course.
Annie is incredible she is so easy to listen to and has a wealth of expertise that she uses during the course and with this she enabled us all time and space to discuss and share ideas and information.
Loved the fidget toys and snacks Annie shared with us what a great idea.
Just want to say a huge Thankyou.

Denise Austin
Physical Activity and Wellbeing officer
Derby

We're a long-standing member of the Derby small business community

We're an active and well-respected part of the Derby business community, so if you're based locally, you probably already know someone who knows us. We also undertake a number of worthwhile social projects within the local community. So go ahead, ask people what we're like. We're members of both Marketing Derby and the East Midlands Chamber, and we're regulars at many local networking events. So, if you are too, come and say hello next time you're there, and see what we're like for yourself.

Not a Derby business but need people skills training?

Not based in Derby? No problem!

Seeing as we're located pretty much bang in the middle of the country, it's easy for us to get to most places. We've delivered people skills training courses in London, Bristol, and Birmingham. We've previously been all the way up to Glasgow. In fact, we've even taken our people skills training as far afield as Egypt.

We're equally happy to deliver our people skills training at our site in Derby, your site, or an off-site training venue. Or indeed, at any other location that you'd prefer.

And as a result of Covid, we now also offer the option of online delivery for all our people skills training, which provides a flexible and time-efficient alternative solution for busy businesses, wherever they may be.

We can help you with people skills training in Derby!

Already know what you want? Great, let's get to it!

Not sure exactly what you need? No problem!

Our friendly and down-to-earth people skills training experts will point you in the right direction. We'd love to have an informal chat to find out more about your business and so help you identify the areas most in need of attention.

We're not after a quick sale, we're all about building long-term relationships. In fact, we don't even employ any sales people. Which means that right from the start you'll be talking directly to someone who can actually help you!

We're ready and waiting, so just get in touch!

☞☞☞ 01332 460 890 ☜☜☜
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Scheduled people skills training courses for Derby businesses

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On-demand people skills training courses for Derby businesses

  • Exploring Neurodiversity

    This 3-hour course is designed for team members seeking a deeper understanding of neurodiversity and its impact on the workplace. Learners will explore various neurodivergent conditions, gaining insights into the strengths and challenges associated with each.

  • Developing Creative Thinking Skills

    Want to rev up your meetings with some new problem-solving and collaboration ideas? You do? Awesome! Get set to wear some different Thinking Hats and make some BEAN's. Find out if you are a dreamer, a builder or an imagineer when it comes to your creative thinking.

  • Developing Emotional Intelligence Skills

    It takes an emotionally competent manager to be able to communicate with their team with compassion and empathy. This session will help managers and leaders tap into their own and others emotions and reach out with understanding and sincerity. Discover how well you score on the 5 core emotional intelligence competencies.

  • Managing Difficult Conversations

    Are there difficult conversations you're putting off having? You know, those ones that give you that knot in your stomach just thinking about them? The ones that all your team members can see you're busy avoiding? You are not alone, many line managers feel exactly the same way. Fear not! We'll show you a super simple framework to guide you through difficult conversations, and share a wealth of tips to help you feel calm, confident, and in control.

  • Developing Motivational Skills

    What makes people tick? Is it the carrot or the stick? Is it the big bucks or the pats on the back? Find out what the 3 keys to employee motivation are on this enlightening course.

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