Developing Emotional Intelligence Skills

From £674 for up to 12 delegates ( + VAT)

It takes an emotionally competent manager to be able to communicate with their team with compassion and empathy. This session will help managers and leaders tap into their own and others emotions and reach out with understanding and sincerity. Discover how well you score on the 5 core emotional intelligence competencies.

Categories: , Tag:

–

Overview

‘Social Intelligence and the Biology of Leadership’ (HBR, 2008) posited research that identified a huge difference between emotionally intelligent and unintelligent leaders. Daniel Goleman’s theory that emotional intelligence is more an indicator of management success than intelligence and expertise still rings true. It takes an emotionally competent manager to be able to communicate with their team with compassion and empathy.

So how important is it to recognise our own and other people’s emotions as a manager or leader?

Course Content

This course covers:

Half day session

  • What is emotional intelligence and how to use it?
  • How do you show up at work?
  • The importance of compassion and empathy in leadership
  • Tapping into other people’s emotions
  • Improving communication social skills
  • Hallmarks of emotionally intelligent organisations

1-day session

All the above plus:

  • Case studies to explore common issues
  • Developing an action plan to move your emotional intelligence skills forward

–

Duration

Full Day, Half Day, Two Hours
Format

Classroom, Online

Related products

  • Managing Trust & Morale

     From £674 for up to 12 delegates ( + VAT)

    If we could condense this session into one word it would be 'communicate'. Thankfully, we're not going to be getting you be doing some crazy trust exercises we are going to be giving you some practical pointers to up the trust and morale levels in your business. Take the 13 question trust assessment to see how you fair with your relationships.

  • Developing Time Management Skills

     From £674 for up to 12 delegates ( + VAT)

    Want to learn how to juggle the gazillion things you have on your to do list? Well this course might help you feel like you are only juggling a million! Yay, winner! Find out how you can Eat That Frog to beat your procrastination.

  • Managing Wellbeing for Teams

     From £674 for up to 12 delegates ( + VAT)

    Being a manager not only brings a responsibility to get the job done but also for your team. So knowing how you can best support your team's mental and physical health and overall wellbeing can make significant inroads into improving trust, morale and performance. You get a copy of a Wellbeing Action Plan to take away to complete with your team.

  • Managing Talent

     From £842 for up to 12 delegates ( + VAT)

    This workshop identifies what skills and traits are critical to your business recovery. What 6 key steps to take to close the ‘readiness gap'? And tools to help identify, develop and retain key talent. Discover who are your shining stars?

Scroll to top
Call Now Button