Mental Health First Aid (MHFA) Refresher : Online

Overall very impressed. The course was well taught by Annie who was knowledgeable, funny, open and kind. I would recommend to anyone for the simple benefit to further their understanding of the invisible struggles of yourself and others around you. I feel more confident to be able to spot people who are struggling and more able to approach them to be of assistance where possible. The atmosphere made it feel like a safe space and meeting people and hearing others’ views and stories was also beneficial to the learning experience.

Thank you!

Loates Management Training have fantastic offices in Darley Abbey Mills, which were perfect for holding the training course.

The course instructor was very knowledgeable and delivered the 2 day course well. The course itself was informative, it helped increase awareness of mental health, the importance of having positive mental health, and the difficulties people can experience when they have poor mental health.

Having completed the course, I’m now better equipped to spot poor mental health and know how best to approach and support this in the workplace.

This course was offered by Loates Management Training and I’m very glad I booked onto it.
This course is a must for those that feel they are afraid to approach and offer support to a person with a mental health issue for fear of ‘getting it wrong’.
The course builds on your strength as a listener and teaches skills to support and help those around you whether at work or at home or even yourself when you are struggling with every day problems and pressures.

I completed my training for this course over two weeks (four sessions) online. It was very detailed and informative. The course was packed with content relevant to Mental Health and the trainers were knowledgeable and very approachable, it was also a very down to earth group.

I felt like I’d accomplished something after the training had finished and I was a lot more confident in knowing I could help someone with the knowledge I’d learnt. I would recommend anyone to do this course.

The fabulous tutor was very knowledgeable and involved all the group in discussions and exercises which made it all very enjoyable as well as informative. Great venue as well.

I recently attended a 2 day mental health first aider training program.

All the team were friendly & welcoming into their lovely, modernised training suite set in the gorgeous Darley Abbey Mills.

Annie is absolutely amazing! Her knowledge, skills & passion for teaching mental health awareness is out of this world.

Annie was so flexible & attentive to our needs. I have a disability & she went the extra mile to make me comfortable by organising a parking space right outside the building, providing me with an erganomic chair & more opportunity for mobility so we weren’t sat down for long periods of time. This was all done discretely by asking me what they could do to help by email & I witnessed her asking others if mobility activities would help them also. (It was a red hot day for training & I think all appreciated it). I observed her modifying the activities to meet others needs too; as & when they arose.

Annie encouraged & provided equal opportunity for all to share their own experiences. She listened to all with genuine interest & helped us to see how our experience fitted in with the mental health first aider action plan.

Fresh water, fruit & other snacks were on our table to help ourselves to, throughout the day. Plenty of breaks were provided with a lovely buffet lunch too.

I highly recommend the course & this particular training provider.

Thank you & well done to the whole team, you’re all amazing! ?

I really enjoyed this course and the content was just right. A valuable insight into mental health and how it may impact on the individual you are supporting. Signs to look out for, some of which are not obvious. A lot of group work, which I prefer, as you can brain storm together and learn from each other. Some great video’s to watch too.
How to be an ‘active listener’, which is not as easy as it sounds. Role play helped with this. The manual you can access online is a great resource.
What an honour to gain this qualification and to be able to support your colleagues.

I recently attended the 2-day MHFA course and it was a pleasure to have Annie as our instructor for the 2-days, you can tell that she has been delivering training for some years as she was very knowledgeable and comfortable in delivering the course subject matter. I envisaged the course to be very intense and PowerPoint driven but this was not the case there was plenty of interaction on the course with other attendees and chances to discuss our own experiences which really helps in linking everything together from the course content. Plus any instructor that brings a goodie basket will always be welcome. A thoroughly enjoyable course thank you again Annie.

Sarah and Annie work well as a team and they delivered an exceptional session regarding conflict resolution and mediation skills. They provided us with a lot of information, but also kept everyone engaged by doing group activities. What I enjoyed the most was the fact that it wasn’t just another boring reading of PowerPoint Presentation, but a wealth of knowledge and engagement from both trainers. No question too difficult and a day well spent!

Thank you for equipping me with a lot of knowledge and I look forward to seeing you soon!

Artur