Mental Health First Aid (MHFA) Champion : Derby, Classroom

A highly informative and interesting course, delivered sensitively yet entertainingly by Amanda Jackson. I now feel way more equipped to deal with mental health issues both in my personal and professional life. A hugely beneficial two days – thank you.

I really enjoyed this course and the content was just right. A valuable insight into mental health and how it may impact on the individual you are supporting. Signs to look out for, some of which are not obvious. A lot of group work, which I prefer, as you can brain storm together and learn from each other. Some great video’s to watch too.
How to be an ‘active listener’, which is not as easy as it sounds. Role play helped with this. The manual you can access online is a great resource.
What an honour to gain this qualification and to be able to support your colleagues.

Overall very impressed. The course was well taught by Annie who was knowledgeable, funny, open and kind. I would recommend to anyone for the simple benefit to further their understanding of the invisible struggles of yourself and others around you. I feel more confident to be able to spot people who are struggling and more able to approach them to be of assistance where possible. The atmosphere made it feel like a safe space and meeting people and hearing others’ views and stories was also beneficial to the learning experience.

Thank you!

This course was offered by Loates Management Training and I’m very glad I booked onto it.
This course is a must for those that feel they are afraid to approach and offer support to a person with a mental health issue for fear of ‘getting it wrong’.
The course builds on your strength as a listener and teaches skills to support and help those around you whether at work or at home or even yourself when you are struggling with every day problems and pressures.

The MHFA Two Day course is superb. Loates trainer Amanda delivered the course in a relaxed and enjoyable manner, engaging everybody and making difficult subjects very easy to discuss and learn about. The practical exercises were actually fun but with a serious point, the Hearing Voices one really brought home to me how some people suffer. The course covers depression and anxiety, suicide, psychosis and gives you a framework to use to help people. The course book is huge, well produced and contains more detailed information than you need for the course, you take it away and dip in it at your leisure. Loates training rooms allowed for small group work and large discussions with large screen and good sound.

This course opened my eyes to what people go through, and that many people are affected. Everyone was open which added to the learning atmosphere. I recommend this course to everyone, all levels and all roles. The more we talk, the stronger we all are.

From the initial query regarding this course to its delivery, I couldn’t fault anything. The pre-course information and joining instructions were given in good time and everyone from Loates was friendly, professional and made you warm to them immediately. The course itself was fantastic, the manual and workbook will be used for years to come as it has so much information in it and will become my reference guide for a lot of things. The trainer was brilliant and put everyone at ease for what could potentially be a harrowing course and the attendee interaction was excellent too. Would highly recommend this course and Loates Management Training in future

I recently attended a 2 day mental health first aider training program.

All the team were friendly & welcoming into their lovely, modernised training suite set in the gorgeous Darley Abbey Mills.

Annie is absolutely amazing! Her knowledge, skills & passion for teaching mental health awareness is out of this world.

Annie was so flexible & attentive to our needs. I have a disability & she went the extra mile to make me comfortable by organising a parking space right outside the building, providing me with an erganomic chair & more opportunity for mobility so we weren’t sat down for long periods of time. This was all done discretely by asking me what they could do to help by email & I witnessed her asking others if mobility activities would help them also. (It was a red hot day for training & I think all appreciated it). I observed her modifying the activities to meet others needs too; as & when they arose.

Annie encouraged & provided equal opportunity for all to share their own experiences. She listened to all with genuine interest & helped us to see how our experience fitted in with the mental health first aider action plan.

Fresh water, fruit & other snacks were on our table to help ourselves to, throughout the day. Plenty of breaks were provided with a lovely buffet lunch too.

I highly recommend the course & this particular training provider.

Thank you & well done to the whole team, you’re all amazing! ?

Literally the most engaging, enjoyable and informative training session I’ve ever had. Thanks Annie.

I attended a Mental Health First Aid course with Annie. We were fortunate enough to only have six of us on the course, which really helped with the course dynamics. Annie was a brilliant trainer, very personable and bubby and very skilled at facilitating the group discussions to ensure everybody participated. The course was well organised and all the communications received pre and post the training have been informative and sent in a timely manner. This was my first experience with Loates Training and it was a really positive one – I will definitely be using them again!