Mental Health First Aid (MHFA) Refresher : Online

I attended a Mental Health First Aid course with Annie. We were fortunate enough to only have six of us on the course, which really helped with the course dynamics. Annie was a brilliant trainer, very personable and bubby and very skilled at facilitating the group discussions to ensure everybody participated. The course was well organised and all the communications received pre and post the training have been informative and sent in a timely manner. This was my first experience with Loates Training and it was a really positive one – I will definitely be using them again!

From the initial query regarding this course to its delivery, I couldn’t fault anything. The pre-course information and joining instructions were given in good time and everyone from Loates was friendly, professional and made you warm to them immediately. The course itself was fantastic, the manual and workbook will be used for years to come as it has so much information in it and will become my reference guide for a lot of things. The trainer was brilliant and put everyone at ease for what could potentially be a harrowing course and the attendee interaction was excellent too. Would highly recommend this course and Loates Management Training in future

Overall very impressed. The course was well taught by Annie who was knowledgeable, funny, open and kind. I would recommend to anyone for the simple benefit to further their understanding of the invisible struggles of yourself and others around you. I feel more confident to be able to spot people who are struggling and more able to approach them to be of assistance where possible. The atmosphere made it feel like a safe space and meeting people and hearing others’ views and stories was also beneficial to the learning experience.

Thank you!

I recently did the online MHFA course and it was fantastic, leaving me feeling confident in helping support others and gain a good understanding of all the behaviours and symptoms of different types of mental health conditions.

Some of the subjects were quite hard to listen to but Tayla and Annie constantly assured us we could take a break and checked in with us to make sure we were ok, reminding us how important it is to take care of ourselves too.

This approach made us feel like we were in ‘safe place’ to discuss these subjects and had support in a warm learning environment with a bit of fun mixed in!

The structure of the learning was perfect as we had a mix of listening to the instructor, watch videos and do interactive work in small groups.

I felt like I learnt so much and having the chance to practice conversations made me feel much more confident in turning the theory into practice.

I would highly recommend them to everyone!

A fantastic refresher session for Mental Health First Aiders.
A brilliant trainer, who listened and allowed for all kinds of experience to support the course.
I would recommend MHFA training for anyone, and Loates were brilliant.

The course was 5 star, Annie put us at ease from the first minute and delivered the course superbly. she gave us time to take on board the information and didn’t try to bombard us with information.
every session of the course was explained and Annie got all the delegates involved and active in the day.
I enjoyed the course and now have some knowledge to use when helping people with their issues. Nothing was too much trouble for Annie so brilliant.
Must also add that the shortbread that Annie supplied was not only delicious it was M&S too.
I would recommend this course to anyone thank you for all your work in training people up to help those with mental health issues
Thank You

The MHFA Two Day course is superb. Loates trainer Amanda delivered the course in a relaxed and enjoyable manner, engaging everybody and making difficult subjects very easy to discuss and learn about. The practical exercises were actually fun but with a serious point, the Hearing Voices one really brought home to me how some people suffer. The course covers depression and anxiety, suicide, psychosis and gives you a framework to use to help people. The course book is huge, well produced and contains more detailed information than you need for the course, you take it away and dip in it at your leisure. Loates training rooms allowed for small group work and large discussions with large screen and good sound.

This course opened my eyes to what people go through, and that many people are affected. Everyone was open which added to the learning atmosphere. I recommend this course to everyone, all levels and all roles. The more we talk, the stronger we all are.

Really enjoying this course. Very informative. The course tutor was very knowledgeable along with being approachable.

This course was offered by Loates Management Training and I’m very glad I booked onto it.
This course is a must for those that feel they are afraid to approach and offer support to a person with a mental health issue for fear of ‘getting it wrong’.
The course builds on your strength as a listener and teaches skills to support and help those around you whether at work or at home or even yourself when you are struggling with every day problems and pressures.