Outline
Overview
Accredited by Mental Health First Aid England, this course will provide you with the knowledge and skills to confidently support mental health in the workplace and effectively guide a person towards the right mental health support.
For a team to work at their best, creating an inclusive environment to support their wellbeing is crucial. When people feel their mental health is supported at work, they are more productive. This helps organisations thrive.
The 2-day Mental Health First Aid training gives people the knowledge and skills to spot the signs of a person experiencing poor mental health, the confidence to start a conversation, and the tools to signpost to appropriate support.
By providing your Mental Health First Aiders with the right learning tools and support, we can help you create workplace cultures that build mentally healthy, high-performing, and productive teams.
Audience
This Mental Health First Aid course is intended for those who have been assigned particular responsibility for supporting mental health within their workplace.
You don’t need any previous knowledge or experience of mental health issues or workplace wellbeing in order to participate.
Objectives
By the end of this course you will be able to:
- Recognise those who may be experiencing poor mental health and provide them with first-level support and early intervention
- Encourage a person to identify and access sources of professional help and other supports
- Practise active listening and empathy
- Have a conversation with improved mental health literacy around language and stigma
- Discuss the role in depth, including boundaries and confidentiality
- Practise self-care
- Know how to access a dedicated text service provided by Shout and ongoing learning opportunities with MHFA England
Content
This course covers:
- Understanding common mental health conditions
- Exploring risk and protective factors that can affect people’s wellbeing, including your own
- Practical skills to spot, support and signpost someone who is experiencing a mental health issue
- Enhanced conversations and listening skills to confidently offer support even in a crisis situation
- Self care and boundaries to keep yourself safe while performing your duties
Resources
Everyone who completes the course gets:
- A copy of the workbook to support their learning throughout the course
- A digital manual to refer to whenever they need it
- A wallet-sized reference card with the MHFA action plan (ALGEE®)
- A digital MHFAider certificate valid for three years
- Access to the MHFAider Support App®
- Ongoing learning through membership of the Association of Mental Health First Aiders®
Reviews
Need something different?
To better balance your required depth of learning with your time and budget constraints, we offer a number of different length courses covering the same material. Likewise, we also offer training covering a range of other management-related topic areas.
| Duration | Leadership & Management | HR & Employment Law | Health & Wellbeing |
|---|---|---|---|
| 1 Hour | – | – | Mental Health Conversations Lunch & Learn ✨FREE!✨ |
| 2 Hours | Management Essentials Bitesize Series | HR Essentials Bitesize Series | – |
| 4 Hours | – | – | Mental Health First Aid Refresher |
| 2 Days | Management Fundamentals Course | HR Fundamentals Course | Mental Health First Aid MHFAider |
| 6+ Days | Management Masterclass Programme | HR Masterclass Programme | – |
To find out more about our delivery options, please contact us to arrange an informal chat with one of our friendly and down-to-earth training instructors.
Need to train a lot of people?
In addition to our public scheduled courses, we also offer the option of on-demand private training that’s exclusive to your organisation.
This can provide a particularly convenient and cost-effective solution if you have a large number of staff members to train.
And it’s also tremendously flexible.
Since on-demand courses only have your delegates attending, we can customise them to be specific to the policies and processes of your organisation, and tailor course lengths and depths to suit your particular needs. Likewise, we can combine material from several existing courses, develop fully bespoke content, or combine multiple courses into full programmes of training.
And we can deliver this training whenever and wherever is best for you; in-house at your venue, at one of our training venues, somewhere else entirely, online, or any combination of these.
To find out more about our delivery options, please contact us to arrange an informal chat with one of our friendly and down-to-earth training instructors.
Instructor

Sarah
I’m a chartered HR professional with more than 20 years of experience in the field. Over my career I’ve provided HR advice, support, and leadership to a wide range of sectors and business types, ranging from family-owned micro-businesses to major multinationals. I’m also an experienced trainer, having delivered, amongst other things, the HR industry’s professional qualification for a number of years. And, as you might have guessed, I’m the founding director of Loates HR Consultancy and Loates Management Training!
Questions?
Not sure if this is the right course for you?
Just get in touch to arrange an informal chat with the course instructor themselves!
We can help you with management training!

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