Outline
Overview
Accredited by Mental Health First Aid England this course will provide you with the knowledge and skills to confidently support mental health in the workplace and effectively guide a person towards the right mental health support.
Audience
This course is intended for those who have been assigned particular responsibility for supporting mental health within their workplace.
You don’t need any previous knowledge or experience of mental health issues or workplace wellbeing in order to participate.
Objectives
By the end of this course you will be able to:
- Recognise how to keep themselves safe while performing their duties
- Describe the factors that can affect mental health and wellbeing
- Spot the triggers and signs of a range of mental health issues
- Confidently step in, reassure and support a person in distress using the Mental Health First Aid action plan
- Use listening and questioning skills to fully understand the person’s position
- Help signpost someone to further support
Content
This course covers:
- Understanding how to keep yourself safe while performing your duties
- Understanding mental health and the factors that can affect people’s wellbeing, including your own
- Practical skills to spot the triggers and signs of mental health issues
- Confidence to step in, reassure and support a person in distress
- Enhanced interpersonal skills such as non-judgement listening
- Helping someone recover their health by guiding them to appropriate support
Resources
You will be provided with the latest MHFA Manual which will be your comprehensive guide post course along with a handy pocket-sized reference guide.
Reviews
Need a different topic?
Need something different?
To better balance your required depth of learning with your time and budget constraints, we offer a number of different length courses covering the same material. Likewise, we also offer training covering a range of other management-related topic areas.
| Duration | Leadership & Management | HR & Employment Law | Health & Wellbeing |
|---|---|---|---|
| 1 Hour | – | – | How to Have Mental Health Conversations Lunch & Learn |
2 Hours | Management Essentials Bitesize Series | HR Essentials Bitesize Series | – |
| 4 Hours | – | – | Mental Health First Aid (MHFA) Refresher |
| 1 Day | – | – | Mental Health First Aid (MHFA) Champion |
| 2 Days | How to be a Manager Course | How to be an HR Person Course | Mental Health First Aid (MHFA) MHFAider |
| 6+ Days | Management Development Programme | HR Development Programme | – |
To find out more about our delivery options, please contact us to arrange an informal chat with one of our friendly and down-to-earth training instructors.
Need to train a lot of people?
In addition to our public scheduled courses, we also offer the option of on-demand private training that’s exclusive to your organisation.
This can provide a particularly convenient and cost-effective solution if you have a large number of staff members to train.
And it’s also tremendously flexible.
Since on-demand courses only have your delegates attending, we can customise them to be specific to the policies and processes of your organisation, and tailor course lengths and depths to suit your particular needs. Likewise, we can combine material from several existing courses, develop fully bespoke content, or combine multiple courses into full programmes of training.
And we can deliver this training whenever and wherever is best for you; in-house at your venue, at one of our training venues, somewhere else entirely, online, or any combination of these.
To find out more about our delivery options, please contact us to arrange an informal chat with one of our friendly and down-to-earth training instructors.
Instructor

Sarah
I’m a chartered HR professional with more than 20 years of experience in the field. Over my career I’ve provided HR advice, support, and leadership to a wide range of sectors and business types, ranging from family-owned micro-businesses to major multinationals. I’m also an experienced trainer, having delivered, amongst other things, the HR industry’s professional qualification for a number of years. And, as you might have guessed, I’m the founding director of Loates HR Consultancy and Loates Management Training!
Questions?
Not sure if this is the right course for you?
Just get in touch to arrange an informal chat with the course instructor themselves!
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