I attended a Mental Health First Aid course with Annie. We were fortunate enough to only have six of us on the course, which really helped with the course dynamics. Annie was a brilliant trainer, very personable and bubby and very skilled at facilitating the group discussions to ensure everybody participated. The course was well organised and all the communications received pre and post the training have been informative and sent in a timely manner. This was my first experience with Loates Training and it was a really positive one – I will definitely be using them again!