Outline
Knowing how to deal with poor performance is often a challenge for managers but tolerating poor performance can lead to having a negative effect on the whole team.
Using our HR expertise this session focused on procedures and practices within employment legislation that support you as a manager when tackling underperforming team members.
The training will cover:
- Understand the difference between conduct and capability
- Absence management good practice
- When to escalate matters to HR
- Exploring Performance Development Plans and how to use them
- Why probation periods are important and your role in this time
By the end of the session, you will have knowledge of common HR practices you can implement as a manager dealing with poor performance.
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Need something different?
To better balance your required depth of learning with your time and budget constraints, we offer a number of different length courses covering the same material. Likewise, we also offer training covering a range of other management-related topic areas.
| Duration | Leadership & Management | HR & Employment Law | Health & Wellbeing |
|---|---|---|---|
| 1 Hour | – | – | Mental Health Conversations Lunch & Learn ✨FREE!✨ |
| 2 Hours | Management Essentials Bitesize Series | HR Essentials Bitesize Series | – |
| 4 Hours | – | – | Mental Health First Aid Refresher |
| 2 Days | Management Fundamentals Course | HR Fundamentals Course | Mental Health First Aid MHFAider |
| 6+ Days | Management Masterclass Programme | HR Masterclass Programme | – |
To find out more about our delivery options, please contact us to arrange an informal chat with one of our friendly and down-to-earth training instructors.
Need to train a lot of people?
In addition to our public scheduled courses, we also offer the option of on-demand private training that’s exclusive to your organisation.
This can provide a particularly convenient and cost-effective solution if you have a large number of staff members to train.
And it’s also tremendously flexible.
Since on-demand courses only have your delegates attending, we can customise them to be specific to the policies and processes of your organisation, and tailor course lengths and depths to suit your particular needs. Likewise, we can combine material from several existing courses, develop fully bespoke content, or combine multiple courses into full programmes of training.
And we can deliver this training whenever and wherever is best for you; in-house at your venue, at one of our training venues, somewhere else entirely, online, or any combination of these.
To find out more about our delivery options, please contact us to arrange an informal chat with one of our friendly and down-to-earth training instructors.
Instructor

Sarah
I’m a chartered HR professional with more than 20 years of experience in the field. Over my career I’ve provided HR advice, support, and leadership to a wide range of sectors and business types, ranging from family-owned micro-businesses to major multinationals. I’m also an experienced trainer, having delivered, amongst other things, the HR industry’s professional qualification for a number of years. And, as you might have guessed, I’m the founding director of Loates HR Consultancy and Loates Management Training!
Questions?
Not sure if this is the right course for you?
Just get in touch to arrange an informal chat with the course instructor themselves!
We can help you with management training!

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