Module Outline
Effective communication is essential for building relationships, influencing others, and leading teams. This module focuses on equipping managers with practical tools to communicate with confidence and impact.
The training will cover:
- Communication styles.
- Feedback models.
- Communicating to influence.
- Emotional intelligence and trust.
- Building interpersonal relationships.
- The role of empathy as a line manager.
By the end of this session, managers will be able to communicate clearly, give constructive feedback, and build trust and positive relationships within their team.
Module Delivery
This module is delivered in-person as a one-day classroom-based session.
Module Availability
This module is available as a core part of our multi-day management development programme.
A condensed version of the same content is also available as part of our 2-day how to be a manager course.
Alternatively, standalone online delivery of the condensed content is also available as part of our bitesize management essentials series.