Mental Health First Aid (MHFA) Champion : Derby, Classroom

What could have been PowerPoint overload and an emotionally difficult couple of days was handled brilliantly with excellent delivery by Annie, who used a combination of the course content and her own experiences to create an engaging and inclusive environment for everyone. I would 100% recommend this course delivered by Annie to every business!

I participated in a 2 day training course for a qualification as a MHFA first aider. The course was really good, well delivered and a success, I feel confident in being able to deliver what was taught and given to me within my work role and in general. Thank you Loates and thanks Annie!!

I recently attended a 2 day mental health first aider training program.

All the team were friendly & welcoming into their lovely, modernised training suite set in the gorgeous Darley Abbey Mills.

Annie is absolutely amazing! Her knowledge, skills & passion for teaching mental health awareness is out of this world.

Annie was so flexible & attentive to our needs. I have a disability & she went the extra mile to make me comfortable by organising a parking space right outside the building, providing me with an erganomic chair & more opportunity for mobility so we weren’t sat down for long periods of time. This was all done discretely by asking me what they could do to help by email & I witnessed her asking others if mobility activities would help them also. (It was a red hot day for training & I think all appreciated it). I observed her modifying the activities to meet others needs too; as & when they arose.

Annie encouraged & provided equal opportunity for all to share their own experiences. She listened to all with genuine interest & helped us to see how our experience fitted in with the mental health first aider action plan.

Fresh water, fruit & other snacks were on our table to help ourselves to, throughout the day. Plenty of breaks were provided with a lovely buffet lunch too.

I highly recommend the course & this particular training provider.

Thank you & well done to the whole team, you’re all amazing! ?

Really enjoyed the 2 day training course, learnt a lot and it also reaffirmed that ways I was handling situations was what would have been expected of a Mental Health First Aider. .
Small group but this enabled us all to be more open with each other especially as there were some sensitive subjects discussed throughout the course.
Annie is incredible she is so easy to listen to and has a wealth of expertise that she uses during the course and with this she enabled us all time and space to discuss and share ideas and information.
Loved the fidget toys and snacks Annie shared with us what a great idea.
Just want to say a huge Thankyou.

I attended the Mental Health First Aid course held by Loates Management Training last week, I was impressed by the quality of training delivered, the course content was excellent and the reference material we took away was of a very high standard.

The venue was perfect the room was well ventilated and roomy and all the IT worked first time! Result!

I would also like to mention Loates’ team – they welcomed us and kept us well fed and watered throughout the course, they were professional courteous and delightful.

i would have no issue recommending this excellent HR consultancy for any training needs

Annie was lovely throughout the course. Mandy the lady that joined her on course was also great – both very knowledgeable on subject and full of empathy for offers of experiences within the training session.

Can’t wait to complete more courses through Loates – thanks again.

The course was 5 star, Annie put us at ease from the first minute and delivered the course superbly. she gave us time to take on board the information and didn’t try to bombard us with information.
every session of the course was explained and Annie got all the delegates involved and active in the day.
I enjoyed the course and now have some knowledge to use when helping people with their issues. Nothing was too much trouble for Annie so brilliant.
Must also add that the shortbread that Annie supplied was not only delicious it was M&S too.
I would recommend this course to anyone thank you for all your work in training people up to help those with mental health issues
Thank You

I really enjoyed this course and the content was just right. A valuable insight into mental health and how it may impact on the individual you are supporting. Signs to look out for, some of which are not obvious. A lot of group work, which I prefer, as you can brain storm together and learn from each other. Some great video’s to watch too.
How to be an ‘active listener’, which is not as easy as it sounds. Role play helped with this. The manual you can access online is a great resource.
What an honour to gain this qualification and to be able to support your colleagues.

I recently attended the 2-day MHFA course and it was a pleasure to have Annie as our instructor for the 2-days, you can tell that she has been delivering training for some years as she was very knowledgeable and comfortable in delivering the course subject matter. I envisaged the course to be very intense and PowerPoint driven but this was not the case there was plenty of interaction on the course with other attendees and chances to discuss our own experiences which really helps in linking everything together from the course content. Plus any instructor that brings a goodie basket will always be welcome. A thoroughly enjoyable course thank you again Annie.