Although having been a manager for many years there is always more you can learn. Also, provides an opportunity to reflect on your own practice and validate you are ‘doing a good job’!. This course did exactly that.
Sarah, the trainer, was fantastic, delivered the course really well, got everyone engaged. I particularly liked the way she asked participants questions without them necessarily expecting it. Very easy during virtual training to be distracted with other work, particularly with the camera off! Sarah made sure she had everyone’s attention, gave everyone the opportunity to contribute and was very knowledgeable about the subject. She utilised participants experience well.
Great course, would highly recommend to new and long standing managers.