Date
Tuesday 4 February, 2025
,
09:30
–
12:30
Sessions
This course consists of one half-day online session.
Tickets
Prices are subject to VAT
Outline
Overview
This course is designed to equip managers with the essential skills and knowledge to effectively manage performance within their teams. Learners will explore the entire performance management cycle, from setting clear expectations to providing constructive feedback and addressing performance challenges. The course emphasises practical strategies for fostering a positive and high-performing work environment.
Through a combination of interactive discussions, case studies, and group activities, learners will gain valuable insights in how to drive employee performance with confidence and empathy.
Audience
This course is aimed at people that manage others.
Objectives
By the end of this course, learners will be able to:
- Identify the key components of a successful performance management system.
- Set clear expectations and goals that align with team and organisational goals.
- Develop skills for delivering feedback and coaching that improves performance.
- Discuss strategies for designing personal development plans.
- Develop techniques for addressing underperformance and conducting performance improvement plans.
- Understand the legal and ethical considerations in managing performance.
Content
This course covers:
- The performance management cycle
- Organisational performance, team performance and individual performance
- SMART objectives and OKR’s
- Effective 1-1’s
- Giving and receiving feedback
- Coaching questions
- Active listening techniques
- Moving from informal to formal performance processes
Resources
We will provide you with a PDF of the workshop slides, copies of relevant handouts and a list of book recommendations discussed during the session!
Testimonials
Enjoyable, knowledgeable and skill developing training
The training had me engaged throughout. A lot to take in but all very interesting and useful. Especially liked ways to manage difficult conversations and looking at the storm model and update my own methods! Very much liked the three steps to accelerate trust as a tool. Thoroughly enjoyed ‘The menti metre’ as it was great looking directly at results in the moment to get an example of shared beliefs and understanding how important our own values are when being authentic leaders! Great course and would recommend it to others.
Marina Martin
Lead Occupational Therapist
Merton Council
Very understanding and knowledgeable
Hi I really enjoyed this course and the course trainer is very understanding and knowledgeable. It was very nice to talk to people outside my work with no judgement. I felt free to talk to Annie. The only critic I have is the course was a bit short I could be on that course for the whole day and get more out of it although i have learned a great deal with the course. I intend to have more courses like this one in the future. A big thank you to Annie.
Manoj Jagroo
Supervisor
Shepshed, Loughborough
Really good and interesting and very useful
The webinar was perfect for me the content was really good and interesting and very useful. The interaction just by message was better for me than being on camera. Thanks for a good course.
Mark Reed
Funeral Team Manager
Derby
Management Development Programme – Thank you!
Annie and Tayla visited our offices this week for the second run of our Management Development Programme that they have developed for FPCR. We found them to be excellent in their delivery of the training, and very knowledgeable. All of our staff members enjoyed the training and looking to put our new tools into practice.
We wouldn’t hesitate to recommend Loates Training to other companies and look forward to welcoming them back in May for the next round of training.
Jenna Hughes
Office Manager
Lockington Hall
All the staff involved gave glowing accounts
During post-recession business expansion it was felt that senior managers would benefit from some training in leadership, time management, personal impact and self-awareness skills. Using Sarah’s HR experience and training abilities it was possible to combine this with a search for potential future directors. All the staff involved gave glowing accounts of the way Sarah has improved their management capabilities. Even the management training doubters were won around! Output from the staff exercises and insights from Sarah have been combined with staff performance appraisals to identify directorial talent. We will not hesitate to use Sarah’s services again when we need them.
Sarah helped our senior staff with HR and management training. All feedback from staff was positive and I’m sure it wasn’t just because of the chocolate rewards used in some of the exercises! Her training and insight has aided us in targeting potential future Directors of the company and empowered other staff in their management roles.
Dr Bill Peacock
Director
Burton upon Trent
Questions?
Not sure if this is the right course for you?
Just get in touch to arrange an informal chat with the course instructor themselves!
Instructor
Annie Litchfield
Throughout my training career (which now spans more than 20 years!) I’ve always been chasing the same dream: to feed my passion for helping others. I aim to bring a vibrancy and exuberance no matter what my role is – from small, family run businesses to multi-national corporations, my experience covers a whole host of sectors and sizes.
Find out more…
Venue
Online Delivery
Broadcasting live and direct from our dedicated online training suite at Loates HQ, or one of our well-equipped satellite studios!
Find out more…
Organiser
Loates Management Training
We’re the arm of Loates Business Solutions that’s specifically focussed on people skills, management, and leadership training. Our aim is to provide everything that you need in order to develop high performing managers.
Find out more…
On-Demand Delivery
In addition to our public scheduled courses, we also offer the option of on-demand private training that’s exclusive to your organisation.
This can provide a particularly convenient and cost-effective solution if you have a large number of staff members to train.
And it’s also tremendously flexible.
Since on-demand courses only have your delegates attending, we can customise them to be specific to the policies and processes of your organisation, and tailor course lengths and depths to suit your particular needs. Likewise, we can combine material from several existing courses, develop fully bespoke content, or combine multiple courses into full programmes of training.
And we can deliver this training whenever and wherever is best for you; in-house at your venue, at one of our training venues, somewhere else entirely, online, or any combination of these.
For an idea of the types of on-demand training that we can provide, just take a look at our on-demand training catalogue.
To find out more about our on-demand delivery options, please contact us to arrange an informal chat with one of our friendly and down-to-earth training instructors.
On-Demand Equivalent
Please see our
on-demand training catalogueRelated Scheduled Courses