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How to Manage Performance
Next Delivery Date
Outline
Overview
This course is designed to equip managers with the essential skills and knowledge to effectively manage performance within their teams. Learners will explore the entire performance management cycle, from setting clear expectations to providing constructive feedback and addressing performance challenges. The course emphasises practical strategies for fostering a positive and high-performing work environment.
Through a combination of interactive discussions, case studies, and group activities, learners will gain valuable insights in how to drive employee performance with confidence and empathy.
Audience
This course is aimed at people that manage others.
Objectives
By the end of this course, learners will be able to:
- Identify the key components of a successful performance management system.
- Set clear expectations and goals that align with team and organisational goals.
- Develop skills for delivering feedback and coaching that improves performance.
- Discuss strategies for designing personal development plans.
- Develop techniques for addressing underperformance and conducting performance improvement plans.
- Understand the legal and ethical considerations in managing performance.
Content
This course covers:
- The performance management cycle
- Organisational performance, team performance and individual performance
- SMART objectives and OKR’s
- Effective 1-1’s
- Giving and receiving feedback
- Coaching questions
- Active listening techniques
- Moving from informal to formal performance processes
Resources
We will provide you with a PDF of the workshop slides, copies of relevant handouts and a list of book recommendations discussed during the session!
Testimonials
Gallery
Questions?
Not sure if this is the right course for you?
Just get in touch to arrange an informal chat with the course instructor themselves!
Instructor
Annie Litchfield
Throughout my training career (which now spans more than 20 years!) I’ve always been chasing the same dream: to feed my passion for helping others. I aim to bring a vibrancy and exuberance no matter what my role is – from small, family run businesses to multi-national corporations, my experience covers a whole host of sectors and sizes.
Organiser
Loates Management Training
We’re the arm of Loates Business Solutions that’s specifically focussed on people skills, management, and leadership training. Our aim is to provide everything that you need in order to develop high performing managers.
Scheduled Delivery Dates
On-Demand Delivery
In addition to our public scheduled courses, we also offer the option of on-demand private training that’s exclusive to your organisation.
This can provide a particularly convenient and cost-effective solution if you have a large number of staff members to train.
And it’s also tremendously flexible.
Since on-demand courses only have your delegates attending, we can customise them to be specific to the policies and processes of your organisation, and tailor course lengths and depths to suit your particular needs. Likewise, we can combine material from several existing courses, develop fully bespoke content, or combine multiple courses into full programmes of training.
And we can deliver this training whenever and wherever is best for you; in-house at your venue, at one of our training venues, somewhere else entirely, online, or any combination of these.
For an idea of the types of on-demand training that we can provide, just take a look at our on-demand training catalogue.
To find out more about our on-demand delivery options, please contact us to arrange an informal chat with one of our friendly and down-to-earth training instructors.