The training had me engaged throughout. A lot to take in but all very interesting and useful. Especially liked ways to manage difficult conversations and looking at the storm model and update my own methods! Very much liked the three steps to accelerate trust as a tool. Thoroughly enjoyed ‘The menti metre’ as it was great looking directly at results in the moment to get an example of shared beliefs and understanding how important our own values are when being authentic leaders! Great course and would recommend it to others.