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Overview
Many situations in the workplace can give rise to an investigation. The investigating manager’s role is vital not only to decide if formal action may be appropriate but also a poor investigation can leave employers vulnerable to costly employment claims. So, this course will leave you feeling confident for when the time comes to undertake a fair and legal investigation.
Learning Outcomes
By the end of this course you will be able to:
- Recognise when an investigation is necessary
- Conduct an effective investigation and stay within the law
- Handle difficult meetings and people
- Produce an investigation report
Course Content
This course covers:
- How to decide when an internal investigation is necessary
- How to decide who should conduct an investigation
- How to produce an investigation plan and manage the investigation process
- How to manage difficult witnesses and maintain confidentiality
- How to produce an investigation report and present findings
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