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Overview
What IS a grievance? Sometimes they can be obvious other times hard to spot. It’s a concern, problem or complaint that an employee raises with their employer. Grievances can sometimes take on a life of their own, and positions become entrenched. We think the key is to not let things escalate, and where possible (and if appropriate) have an honest conversation to understand and listen to the employee’s concerns. Often managers shy away from this worries they will say the ‘wrong thing’. Our course will show you exactly how to do that and in turn save you, your employees and your managers time, stress and the cost of dealing with these.
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