Managing Conflict

£350.00
for up to 15 delegates

Are you the peacemaker in your organisation? Are you the person often called in to negotiate a truce. Do you want to understand conflict resolution strategies and techniques? Our managing conflict programme will provide you with the know-how to channel your UN peacekeeper skills.

Overview

Managing change looks at how managers can support their team through change, and their responses to change. We also explore conflict and the different approaches to managing this. And the energy that leaders need to bring to the change process.

In the afternoon, a practical and hands-on case study brings to life managing a redundancy process within a business. From the initial announcement and how to structure this, defining who is in the selection pool, identifying the selection criteria to scoring those at risk. Naturally there will be some curve balls, as in any real change scenario and you will navigate these in real time during the workshop.

Learning Outcomes

Course Content

The course covers:

  • Managing change and the responses to change
  • Describe different techniques for feedback and adapting your communication style
  • Dealing with conflict within the workplace
  • Legal and practical background to redundancy, its purpose and implications
  • Redundancy selection criteria and fairness
  • Communication during redundancies, informing and consulting your workforce: the legal requirements

We will work through case studies based on real-life examples to help you make the right decisions in these difficult situations.

Resources Included

We will provide you with our bang-up-to-date handout and template pack. Prepared by the experts from Loates Management Training and our sister brand Loates HR Consultancy, these fully editable Microsoft Office documents will save you hours of research and typing pain once you return to your workplace.

Delivery Options

Due to all that Covid-19 malarkey we've become rather good at delivering our training online.

So, all our individual courses are now delivered as 2-hour online webinars, offering outstanding levels of flexibility, cost effectiveness, and efficient use of employee time.

These virtual sessions still have the discussions and exercises that we would have had in the classroom,  just slightly adapted and tailored to meet the online environment.

 

However, we love meeting all our clients face-to-face and getting to strut our stuff in the classroom with our whiteboards, tech, fab lunches, copious amounts of coffee and biscuits and lots of chatter.

So, if you group several courses together to form a programme, we can alternatively deliver them in-person, at either our site, your site, or an external venue.

Three 2-hour online sessions equate to one day of classroom delivery.

 

Find out more about our delivery options...

  • Online
  • Loates Classroom
  • Client Classroom

Pricing Options

Super simple and transparent pricing.

You buy the whole training course for a single fixed price, then put as many delegates as you want on it, up to a maximum of 15.

Which gives you 2 hours of top quality training from less than £24 per person. Bargain!

Bundling Options

Can't decide which of our management training courses would best benefit your business? Well, why not consider a programme of courses?

We've specially selected various off-the-shelf combinations that we think would benefit particular types of employees and job roles.

Or alternatively, you can just pick & mix any of our courses to create your very own customised management training programme.

And what's more, by choosing a programme of six courses, you'll get them for the price of five!

Find out more about our bundling options...

Customisation Options

The management training courses and programmes listed here on our website are just a starting point to give you some idea of the kinds of things we can do. We can also work with you to fully align our existing course content with your company processes and objectives, or even come up with entirely new courses. We all about flexibility here, so if you'd like programmes with more courses, repeating programmes, hybrid online/classroom programmes, or something even more bespoke, just let us know.

We don't see our goal as simply delivering training, but rather as effecting real meaningful change within your business. Since a number of our trainers also work within our sister brand Loates HR Consultancy, we're used to working with our clients to help practically deliver the things we talk about during our training sessions in actual real-world scenarios. And we can help you with that too.

So, we can also supplement our training with followup support and mentoring from experienced practitioners to ensure that your course delegates are able to successfully apply their new skills and knowledge once they return to the workplace.

Just get in touch if you'd like to discuss these options further.

Find out more about our customisation options...

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