How to Resolve Workplace Conflict

Brilliant workshop learning about various Human Resources policies and the importance of having them, even in small businesses. It was very interesting from start to finish and educational without being boring. Would highly recommend this workshop.

The training was brilliant – took away a lot of information. Tell Sarah she scored 5 star all areas – polite, professional, knowledgeable and I wouldn’t change a thing

Although having been a manager for many years there is always more you can learn. Also, provides an opportunity to reflect on your own practice and validate you are ‘doing a good job’!. This course did exactly that.
Sarah, the trainer, was fantastic, delivered the course really well, got everyone engaged. I particularly liked the way she asked participants questions without them necessarily expecting it. Very easy during virtual training to be distracted with other work, particularly with the camera off! Sarah made sure she had everyone’s attention, gave everyone the opportunity to contribute and was very knowledgeable about the subject. She utilised participants experience well.
Great course, would highly recommend to new and long standing managers.

The webinar was led by Annie from Loates. Annie is a really bubbly character and engaged with the participants in a relaxed and friendly manner.

I found the content of the webinar really helpful in making suggestions to tweak our performance review process. As a business we are in the early implementation stages of carrying out performance reviews so it was a very timely session. Employee engagement is one of the key issues to the business succeeding. The webinar gave us an opportunity to do some little breakout exercises which gave us an opportunity to reflect on how we could help to develop our colleagues. With this being more of a workshop session we also have the opportunity to interact with others on the session. It was interesting to learn of the challenges others had and how they were trying to resolve them.
Annie is clearly a bookworm and made a number of suggestions regards to reading material to consider. My Audible account is now down to zero credit and Amazon have delivered some bedtime reading.

Thanks Annie & Loates for running this session; I found it really helpful.

Excellent subject matter, presented and delivered wonderfully. Sensitive subject (due to wider societal issues) but material was delivered well with good supporting examples and material. Prompted a lot of thoughts and discussions which I believe it a good thing – raises awareness and conscious level. I am a fan of this training! Thank you.