Maintaining a COVID-19 secure workplace – Offices and contact centres

The government guidance on safe working practices during COVID-19 gives practical advice to manage the spread of the virus within the workplace.  We have condensed them into a handy tick list below. Please refer to the main guidance document for the detail. See link below.

  1. Managing risk
    • Carry out a COVID-19 risk assessment and share it with your employees
    • Reduce risk as far as possible by taking preventative measures identified in your risk assessment
  2. Who should go to work?
    • Everyone should work from home wherever possible
    • Protect clinically vulnerable and clinically extremely vulnerable individuals
    • Make sure employees who are advised to stay at home under government guidance do not physically come to work
    • Treat everyone in your workplace equally considering the protected characteristics
  3. Social distancing
    • Maintain 2m social-distancing wherever possible:
      • on arrival and departure and to ensure handwashing upon arrival
      • while people travel through the workplace
      • between people who are at their workstations
      • during face-to-face meetings
      • while using common areas
    • Safety during incidents/accidents should be prioritised over social distancing
  4. Managing your customer, visitors, and contractors
    • Minimise the number of unnecessary visits to your worksite
    • Make sure people understand what they need to do to maintain safety
  5. Cleaning
    • Make sure that any site or location that has been closed or partially operated is clean and ready to restart
    • Keep the workplace clean and prevent transmission by touching contaminated surfaces
    • Help everyone keep good hygiene through the working day
    • Minimise the risk of transmission in changing rooms and showers
    • Reduce transmission through contact with objects that come into the workplace and vehicles at the worksite
  6. PPE – Personal Protective Equipment
    • Where you are already using PPE in your work activity to protect against non-COVID-19 risks, you should continue to do so
    • Workplaces should not encourage the precautionary use of extra PPE to protect against COVID-19 outside clinical settings
    • Wearing a face covering is optional and is not required by law, including in the workplace
    • Employers should support their workers in using face coverings safely if they choose to wear one
  7. Workforce management
    • Change the way work is organised to create distinct groups and reduce the number of contacts each worker has
    • Avoid unnecessary work travel and keep people safe when they do need to travel between locations
    • Help workers delivering to other sites, such as markets or customers’ premises, to maintain social distancing and hygiene practices
    • Make sure all workers understand COVID-19 related safety procedures
    • Make sure all workers are kept up to date with how safety measures are being implemented or updated
  8. Outbound and inbound goods
    • Maintain social-distancing and avoid surface transmission when goods enter and leave the site, especially in high volume situations.

https://www.gov.uk/guidance/working-safely-during-coronavirus-covid-19/offices-and-contact-centres

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