Highly Rated Management Training

We’re proud of the high levels of service that we provide, and the long term relationships that this has allowed us to build with our clients. In fact, we still continue to work with our very first one, despite having no contractual tie-ins. Indeed, most of our new business comes from the word-of-mouth recommendations of people we’ve helped previously. But don’t just take our word for it. We think our testimonials speak for themselves. If you’re based in the Derby area, you probably already know someone who knows us. So, just go ahead and ask them yourself what we’re like to work with!

Comprehensive and engaging

We recently had the privilege of attending one of their training workshops on the subject preparing for GDPR. The workshop was incredibly well planned and delivered in a comprehensive and engaging manner, the workshop included the supply of valuable assets and documents for attendees to take away and use within their business. I have come away from this workshop feeling far more knowledgeable and prepared for the new GDPR legislation.

GDPR – Making it Actually Happen
Craig Barker
Director
Derby

Engaging delivery

Sarah delivered the session via a blended approach, with a healthy mix of PPT, break out exercises and Mentimeter voting. The session was tailored to Pennine Healthcare’s needs, time management was excellent and Sarah’s professional knowledge shone through.

I’m very happy to recommend Loates Training. (The continuous flow of chocolate was an added bonus).

Thank you

Disciplinary Investigation Training
Russell King
Head of HSE and Risk
Derby

Fantastic course

I found the course very interactive and there was a real open forum for discussion with clear ‘learning points’ throughout. The team felt energised from the session which enables us to come us with some realistic action points from the sessions. Fantastic course, what I found most impressive what how it felt like the session was being run by someone who really understood the organisation.

Helen Mount
Recruitment Team Leader
Derby

Great Training Session!

Sarah and Annie work well as a team and they delivered an exceptional session regarding conflict resolution and mediation skills. They provided us with a lot of information, but also kept everyone engaged by doing group activities. What I enjoyed the most was the fact that it wasn’t just another boring reading of PowerPoint Presentation, but a wealth of knowledge and engagement from both trainers. No question too difficult and a day well spent!

Thank you for equipping me with a lot of knowledge and I look forward to seeing you soon!

Artur

Conflict Resolution and Mediation Skills
Artur Kolber
CRM
Nottingham

Full of insight and research

If you’re going to get conned into a seminar on GDPR it might as well be one that is full of insight and research that you’d spend 100s of hours on yourself ! And then a bonus of spreadsheets and templates to make your life so much easier leading up to May !!

GDPR – Making it Actually Happen
Dr Bill Peacock
Director
Burton upon Trent

Great Educational Course

I participated in a 2 day training course for a qualification as a MHFA first aider. The course was really good, well delivered and a success, I feel confident in being able to deliver what was taught and given to me within my work role and in general. Thank you Loates and thanks Annie!!

MHFA
Christian Parkinson
Physical Health and Activity officer
Derby County Community Trust
Derby

A good start

A good start to mental health issues. I work with a lot of people with social anxiety and was hoping to gain more info on this topic but understand it may be a bit niche. I have definitely upskilled by attending this course.

Mental Health First Aid
Patrick Broome
Manager
Homefield College
Leicestershire

MHFA Training

Literally the most engaging, enjoyable and informative training session I’ve ever had. Thanks Annie.

Mental Health First Aid
Tom Erskine
Business Development Director
Derby

Excellent training

I found the mental health first aid training excellent, it was delivered sensitively and professionally, everyone’s points of view were considered and respected. I would thoroughly recommend this training to other voluntary sector organisations.

Mental Health First Aid Training
Ann Rowlands
CEO
Derby

Really good and interesting and very useful

The webinar was perfect for me the content was really good and interesting and very useful. The interaction just by message was better for me than being on camera. Thanks for a good course.

How to be a Manager!
Mark Reed
Funeral Team Manager
Derby

Great Course

I really enjoyed this course and the content was just right. A valuable insight into mental health and how it may impact on the individual you are supporting. Signs to look out for, some of which are not obvious. A lot of group work, which I prefer, as you can brain storm together and learn from each other. Some great video’s to watch too.
How to be an ‘active listener’, which is not as easy as it sounds. Role play helped with this. The manual you can access online is a great resource.
What an honour to gain this qualification and to be able to support your colleagues.

Mental Health First aid
Amanda Spray
Care Services Administrator
Nottingham

Thanks Sarah!

Enscite asked Sarah to run a workshop on important HR policies required for Small Businesses so that our clients are better equipped to understand some of the HR requirements in relation to this. The session was really well run and both engaging and informative so that our clients went away with better knowledge and having enjoyed their learning experience.
Great job Sarah!

HR Essentials for Line Managers
Dave Lees
Business Development Manager
ihub, Infinity Park, Derby

Fantastic Course!

The course was held by Annie, a fantastic presenter, who made the entire course enjoyable with her vast knowledge of management and ability to make the course fun for all!

I would definitely recommend it to all.

Developing Management Skills
Jamie Chaplin
Support Manager
Derbyshire

Informative, fun and engaging

Sarah’s training sessions are informative, fun and engaging. She has been very accommodating and flexible, tailoring her courses to our needs and managing our last minute requests with a smile on her face! I couldn’t recommend her highly enough.

Loates Management Training are very easy to deal with and extremely accommodating, tailoring training material and content to the clients needs. Courses are delivered in a clear and concise manner making the content easy to understand and are excellent value for money, Highly recommended.

Jane Keighron
Rectruitment Manager
Derby

Boosted my spirit and made me laugh lots!

I have attended numerous training sessions with Annie and always find her to be an engaging and relevant trainer. My last session on ‘How to rebuild employee trust and morale’ was a worthwhile couple of hours that boosted my spirit and made me laugh lots! Now I am looking to see what other sessions you offer!

How to Rebuild Employee Trust and Morale
Karen Stevens
Director
GOBBYCOW Ltd
Ilkeston

Management Development Programme – Thank you!

Annie and Tayla visited our offices this week for the second run of our Management Development Programme that they have developed for FPCR. We found them to be excellent in their delivery of the training, and very knowledgeable. All of our staff members enjoyed the training and looking to put our new tools into practice.

We wouldn’t hesitate to recommend Loates Training to other companies and look forward to welcoming them back in May for the next round of training.

Management Development Programme
Jenna Hughes
Office Manager
Lockington Hall

Very understanding and knowledgeable

Hi I really enjoyed this course and the course trainer is very understanding and knowledgeable. It was very nice to talk to people outside my work with no judgement. I felt free to talk to Annie. The only critic I have is the course was a bit short I could be on that course for the whole day and get more out of it although i have learned a great deal with the course. I intend to have more courses like this one in the future. A big thank you to Annie.

How to be a manager
Manoj Jagroo
Supervisor
Shepshed, Loughborough

Valuable

A great workshop delivered by Annie Litchfield. Very much brought to life by her bubbly personality, her personal willingness to share her journey which was infectious on the groups openness.
Much insight around stressors and the ability to cope with them, which provided for some valuable take aways. With having a slightly more informed insight into Stressors and Coping Strategies (MSc), I did wonder whether the presentation might have benefited from a little academic insight in the intro ie What stress is. Generally the 2 categorisations of coping mechanisms ie Problem Solving and Emotional regulation. But all in all very insightful, enjoyable and useful.

Resilience
Ian Raspin
Olympic Prg Coach
British Canoeing
Nottingham

Enjoyable, knowledgeable and skill developing training

The training had me engaged throughout. A lot to take in but all very interesting and useful. Especially liked ways to manage difficult conversations and looking at the storm model and update my own methods! Very much liked the three steps to accelerate trust as a tool. Thoroughly enjoyed ‘The menti metre’ as it was great looking directly at results in the moment to get an example of shared beliefs and understanding how important our own values are when being authentic leaders! Great course and would recommend it to others.

Authentic leadership
Marina Martin
Lead Occupational Therapist
Merton integrated learning disabilities team
Merton Council

Annie is absolutely amazing! Her knowledge, skills & passion for teaching mental health awareness is out of this world.

I recently attended a 2 day mental health first aider training program.

All the team were friendly & welcoming into their lovely, modernised training suite set in the gorgeous Darley Abbey Mills.

Annie is absolutely amazing! Her knowledge, skills & passion for teaching mental health awareness is out of this world.

Annie was so flexible & attentive to our needs. I have a disability & she went the extra mile to make me comfortable by organising a parking space right outside the building, providing me with an erganomic chair & more opportunity for mobility so we weren’t sat down for long periods of time. This was all done discretely by asking me what they could do to help by email & I witnessed her asking others if mobility activities would help them also. (It was a red hot day for training & I think all appreciated it). I observed her modifying the activities to meet others needs too; as & when they arose.

Annie encouraged & provided equal opportunity for all to share their own experiences. She listened to all with genuine interest & helped us to see how our experience fitted in with the mental health first aider action plan.

Fresh water, fruit & other snacks were on our table to help ourselves to, throughout the day. Plenty of breaks were provided with a lovely buffet lunch too.

I highly recommend the course & this particular training provider.

Thank you & well done to the whole team, you’re all amazing! ?

Mental Health First Aid
Lisa Barker
Wellbeing Coach
Lisa May Barker Wellbeing Coach
Derby

Excellent training with an understanding of the human condition

Working with Loates Training has been very informative within a very friendly atmosphere,
Annie is able to break down any barriers, and to create an environment which is ideal for learning.
The topics covered have been very relatable and with break out sessions being fun an ensures the involvement of all staff.
I would not hesitate to recommend Loates and their team of professionals for any management training.

Creative thinking and decision making skills
Steve Mark Shickell
UK Sales & Marketing Director
LM Metrology Ltd

Great delivery style and so knowledgeable

You’ve got such a great delivery style Sarah and so knowledgeable that I think everyone should come on your courses! I am your number 1 fan ???

GDPR – Making it Actually Happen
Rachel Hayward
Director
Derby

Don’t be afraid

This course was offered by Loates Management Training and I’m very glad I booked onto it.
This course is a must for those that feel they are afraid to approach and offer support to a person with a mental health issue for fear of ‘getting it wrong’.
The course builds on your strength as a listener and teaches skills to support and help those around you whether at work or at home or even yourself when you are struggling with every day problems and pressures.

Online Mental Health First Aid
Amanda Bryant
HR Manager
Burton-on-Trent

Amazing

I attended the two day mental health first aider course , with Annie the teacher who was amazing , very knowledgeable and understanding . would highly recommend this training.

Mental Health First Aid 2-day course
Molly Paulson
Care Services Co-ordinator
Nottingham

High Quality Professional Training

I attended the Mental Health First Aid course held by Loates Management Training last week, I was impressed by the quality of training Amanda delivered, the course content was excellent and the reference material we took away was of a very high standard.

The venue was perfect the room was well ventilated and roomy and all the IT worked first time! Result!

I would also like to mention Loates’ team – they welcomed us and kept us well fed and watered throughout the course, they were professional courteous and delightful.

i would have no issue recommending this excellent HR consultancy for any training needs

MHFA
Nick Gummerson
Office Manager
Darley Abbey Mills, Derby

Mental First Aid at Work Training Course

The Mental Health at Work Training was really useful, with practical skills to help both in and out of the workplace. The course was very engaging and I was made to feel comfortable and supported while covering the course material.

Mental First Aid at Work
Paula Thompson
QUENSH Manager
Derby

Great course

Although having been a manager for many years there is always more you can learn. Also, provides an opportunity to reflect on your own practice and validate you are ‘doing a good job’!. This course did exactly that.
Sarah, the trainer, was fantastic, delivered the course really well, got everyone engaged. I particularly liked the way she asked participants questions without them necessarily expecting it. Very easy during virtual training to be distracted with other work, particularly with the camera off! Sarah made sure she had everyone’s attention, gave everyone the opportunity to contribute and was very knowledgeable about the subject. She utilised participants experience well.
Great course, would highly recommend to new and long standing managers.

Managing Challenging Behaviour for Managers
Angie Thompson
Manager
London

Fantastic interactive/inclusive teaching style

Deb have now used Loates Management Training to deliver 3 management coaching sessions, each of which has been very well received. Sarah has a fantastic interactive/inclusive teaching style which really gets the best out of the group and helps to underpin the core learning. I wouldn’t hesitate to recommend Loates Management Training to others, they are professional, and deliver effective, fun training sessions – a breath of fresh air.

Nicola Stanbridge
HR Officer
Denby, Derbyshire

5 star course

The course was 5 star, Annie put us at ease from the first minute and delivered the course superbly. she gave us time to take on board the information and didn’t try to bombard us with information.
every session of the course was explained and Annie got all the delegates involved and active in the day.
I enjoyed the course and now have some knowledge to use when helping people with their issues. Nothing was too much trouble for Annie so brilliant.
Must also add that the shortbread that Annie supplied was not only delicious it was M&S too.
I would recommend this course to anyone thank you for all your work in training people up to help those with mental health issues
Thank You

Mental Health First Aid
Alwyn Sears
Technical Maintenance Specialist
Denby, Derbyshire

Essential and well delivered training

This training is essential for managers and employees who need to have a clear understanding of Mental health and practical structured ways to support their team.
Mental Health First Aid does exactly that.
I really benefited from Annie’s open-ness and professional knowledge coupled with the group discussions and learning gained from other candidates in different industries was extremely valuable.
It has really helped me identify new ways of working and supporting the health of my team. This course, just like physical first aid gives clear guidance on immediate support that can be applied in a multitude of scenarios.
I would recommend this training for at least one person in every workplace.

MHFA
Helen West
Project Manager
Derby

Mental Health First Aid Training

A highly informative and interesting course, delivered sensitively yet entertainingly by Amanda Jackson. I now feel way more equipped to deal with mental health issues both in my personal and professional life. A hugely beneficial two days – thank you.

Mental Health First Aid
Helen Brown
Business Manager
West Bridgford, Nottingham

Highly recommended!

Sarah and Annie created a tailored training programme to meet our business needs, which was great! The courses were full of insightful information and we left equipped with useful tools and techniques to implement into our businesses. The courses were engaging, inclusive and fun!

Tailored Management Training Programme
Stephanie Carpenter
HR Admin
Core Control Solutions

Putting the Fun in Fundamentals

Brilliant workshop learning about various Human Resources policies and the importance of having them, even in small businesses. It was very interesting from start to finish and educational without being boring. Would highly recommend this workshop.

HR Essentials for Line Managers
Elise Larkin
General Administrator
Derby

We all found the training valuable

We all found the training valuable and it was delivered in a cheerful / professional way that made it interesting and not boring as some courses can be.

Reece James
Director
Worcester

An eye opening but great course and a huge support throughout from both Annie and Mandy

Annie was lovely throughout the course. Mandy the lady that joined her on course was also great – both very knowledgeable on subject and full of empathy for offers of experiences within the training session.

Can’t wait to complete more courses through Loates – thanks again.

Mental Health First Aid
Jo Barrie
Office Manager
Leicestershire

Excellent training

I recently attended the 2-day MHFA course and it was a pleasure to have Annie as our instructor for the 2-days, you can tell that she has been delivering training for some years as she was very knowledgeable and comfortable in delivering the course subject matter. I envisaged the course to be very intense and PowerPoint driven but this was not the case there was plenty of interaction on the course with other attendees and chances to discuss our own experiences which really helps in linking everything together from the course content. Plus any instructor that brings a goodie basket will always be welcome. A thoroughly enjoyable course thank you again Annie.

Mental Health First Aid
Wesley Farrell
H&S Manager
Murphy and Son Ltd
Nottingham

Very interesting and helpful

I found this course to be incredibly valuable in highlighting the significance of knowledge. The content was both engaging and informative, and I thoroughly enjoyed the experience. Sarah, our instructor, was delightful and effectively communicated complex concepts. I am eager to take more courses offered here in the future.

How to Manage Day-to-Day HR Issues (Oct 2023)
Alexandra Rotila
Production Manager
Derby

Excellent training

I attended the 2 day Mental Health First Aider training ran by Annie. There was excellent communication and information leading up to the course. The course itself was very interesting and informative with lots of interactive opportunities over the 2 days. Training room was very comfortable and lunch and refreshments provided on each day was fantastic. For anyone thinking about completing this course I would definitely recommend the course and Annie the trainer who was fantastic. We will definitely be booking on another delegate.

Mental Health First Aider
Emma Blackmore
Registered Manager
West Bridgford, Nottingham

Mental Health First Aid training; a great investment.

I recently attended the 2-day Mental Health First Aid training at Loates Management Training and am really pleased I did. Sometimes it’s hard to allow yourself two days ‘off work’ and invest in your own development, but I’m glad I did. Apart from increasing my knowledge about mental health, the training has given me the confidence to approach staff about mental health, the focus to further invest in mental health awareness and – as a great bonus – the importance of self-care was a great reminder.

P.S. The training room in Loates’ new facility in Darley Mills is fantastic too – onsite parking and a stroll in the park at break time.

Mental Health First Aid
Francoise Derksen
HR Manager
Swadlincote, Derbyshire

Comprehensive and enjoyable

Sarah provided us with two very comprehensive and enjoyable management training days, designed to further develop the skills of our Line Managers.
The course content and learning styles needed were varied and interactive, encouraging us to work independently and in small groups.
Everyone enjoyed the days and we would definitely use Loates Management Training again for future training needs. Thank you!

Dealing With Difficult Conversations
Helen Brown
Business Manager
West Bridgford, Nottingham

Useful course

This was a useful course covering some well known and less well known issues in discrimination. It’s interesting to see the views on the differences between banter, bullying and harassment. This is a massive subject, quite contentious in many ways and open to much debate but the course aims to set the ground rules and increase awareness in the workplace.

Equality Diversity & Inclusivity
Nicholas Brading
Technical Sales
Nottingham

Great training

Considering the topic of mental health first aid Annie made the training informative, yet it was also an enjoyable experience. Annie made it inter-active and wasn’t just following a power-point presentation. I have come away with a huge amount of knowledge to take back to my workplace.

Mental Health First Aid
Viv Sheppard
HR & Wellbeing Manager
Derby

Great tutor, venue and course

The fabulous tutor was very knowledgeable and involved all the group in discussions and exercises which made it all very enjoyable as well as informative. Great venue as well.

MHFA
Stephen Carroll
Health and Safety Manager
National UK

Great!

Excellent subject matter, presented and delivered wonderfully. Sensitive subject (due to wider societal issues) but material was delivered well with good supporting examples and material. Prompted a lot of thoughts and discussions which I believe it a good thing – raises awareness and conscious level. I am a fan of this training! Thank you.

Equality, Diversity and Inclusion Training
Steven Haynes
Buyer
Nottingham

Excellent training

Having worked with Sarah previously, I didn’t hesitate in contacting her when a requirement arose for some management training. From our initial contact, Sarah picked up very quickly on what was required and went on to provide excellent training to the whole of our staff. She pitched the training perfectly and demonstrated her knowledge with aplomb when answering questions during the sessions. All feedback on Sarah’s training was very positive. Thank you Sarah!

Emma Cook
Practice Manager
Derby

MHFA Training

What could have been PowerPoint overload and an emotionally difficult couple of days was handled brilliantly with excellent delivery by Annie, who used a combination of the course content and her own experiences to create an engaging and inclusive environment for everyone. I would 100% recommend this course delivered by Annie to every business!

MHFA
Poppy Sinclair
Sales Manager
Nottingham

All the staff involved gave glowing accounts

During post-recession business expansion it was felt that senior managers would benefit from some training in leadership, time management, personal impact and self-awareness skills. Using Sarah’s HR experience and training abilities it was possible to combine this with a search for potential future directors. All the staff involved gave glowing accounts of the way Sarah has improved their management capabilities. Even the management training doubters were won around! Output from the staff exercises and insights from Sarah have been combined with staff performance appraisals to identify directorial talent. We will not hesitate to use Sarah’s services again when we need them.

Sarah helped our senior staff with HR and management training. All feedback from staff was positive and I’m sure it wasn’t just because of the chocolate rewards used in some of the exercises! Her training and insight has aided us in targeting potential future Directors of the company and empowered other staff in their management roles.

Dr Bill Peacock
Director
Burton upon Trent

Fantastic

Annie is a fantastic trainer, her content and input is always insightful and practical and I look forward to courses with her. These courses have boosted my confidence as a new manager.

Managing Performace
Zoe Burden
Library Manager
Merton Libraries
Merton

The training was brilliant

The training was brilliant – took away a lot of information. Tell Sarah she scored 5 star all areas – polite, professional, knowledgeable and I wouldn’t change a thing

Disciplinaries, Dismissals, and Tribunals
Mandy Bryant
Financial Controller
Burton upon Trent

Fantastic!

I had a very friendly and welcoming atmosphere when I attended the mental health first aid course. The lunch was wonderful and tea and coffee was always available. I would recommend Loates Management Training every time for your training needs.

MHFA
Kirsty Barnes
Finance Assistant
Swadlincote, Derbyshire

A great training session

I just wanted to say thank you to Sarah and Annie for a great training session yesterday for Timms Solicitors partners, associates and the management team. We thoroughly enjoyed the session and the energy in the room was brilliant. I have learnt a great deal about my team and they have learnt about themselves and how to manage their behaviour in the office and gain respect from the staff. I must say I was very proud of the way they all engaged and the contributions they made. Thank you so much for bringing out the best in us.

Pathway to Partnership
Fiona Moffat
Managing Partner
Derby

Annie is a really bubbly character

The webinar was led by Annie from Loates. Annie is a really bubbly character and engaged with the participants in a relaxed and friendly manner.

I found the content of the webinar really helpful in making suggestions to tweak our performance review process. As a business we are in the early implementation stages of carrying out performance reviews so it was a very timely session. Employee engagement is one of the key issues to the business succeeding. The webinar gave us an opportunity to do some little breakout exercises which gave us an opportunity to reflect on how we could help to develop our colleagues. With this being more of a workshop session we also have the opportunity to interact with others on the session. It was interesting to learn of the challenges others had and how they were trying to resolve them.
Annie is clearly a bookworm and made a number of suggestions regards to reading material to consider. My Audible account is now down to zero credit and Amazon have delivered some bedtime reading.

Thanks Annie & Loates for running this session; I found it really helpful.

Maximimising Performance - D2N2 Webinar
Carl Singleton
Operations Director
Chesterfield

Really useful tips

I really enjoyed the session and found some really useful tips that will help me in the future. The trainer was engaging and shared some personal experiences which was brave and helped to illustrate the points.

Resilience Workshop
Lisa Bryant
HR Director
Nottingham

A Good Day’s Training!

Loates Management Training were approached to provide 2 in-house half day training courses on ‘Recruitment & Selection’ to staff and trustees involved in this practice. Throughout all correspondence, Sarah has been very professional, helpful and took time to understand what we as an organisation required and what we are about.

The training itself, was relevant to us as an organisation, highlighted best practice and current law and used a mixture of presentation and interactive sessions to assist our learning. It was very well received by all involved, was informative and challenged all to think about the practices we use. It was also a lot of fun!

Overall, we are extremely pleased with the training provided which we also feel was good value for money. The Liversage Trust would have no hesitation in using Loates Management Training again for any further needs.

Recruitment & Selection
Andrew Mellors
General Manager
Derby

MHFA

Overall very impressed. The course was well taught by Annie who was knowledgeable, funny, open and kind. I would recommend to anyone for the simple benefit to further their understanding of the invisible struggles of yourself and others around you. I feel more confident to be able to spot people who are struggling and more able to approach them to be of assistance where possible. The atmosphere made it feel like a safe space and meeting people and hearing others’ views and stories was also beneficial to the learning experience.

Thank you!

2 Day MHFA
Liam Walters
Senior Technician, Chemistry
Denby, Derbyshire

The MHFA Two Day course is superb

The MHFA Two Day course is superb. Loates trainer Amanda delivered the course in a relaxed and enjoyable manner, engaging everybody and making difficult subjects very easy to discuss and learn about. The practical exercises were actually fun but with a serious point, the Hearing Voices one really brought home to me how some people suffer. The course covers depression and anxiety, suicide, psychosis and gives you a framework to use to help people. The course book is huge, well produced and contains more detailed information than you need for the course, you take it away and dip in it at your leisure. Loates training rooms allowed for small group work and large discussions with large screen and good sound.

This course opened my eyes to what people go through, and that many people are affected. Everyone was open which added to the learning atmosphere. I recommend this course to everyone, all levels and all roles. The more we talk, the stronger we all are.

Mental Health First Aid
Belinda Leicester
Consultant
Derby

Excellent Course

Loates Management Training have fantastic offices in Darley Abbey Mills, which were perfect for holding the training course.

The course instructor Amanda, was very knowledgeable and delivered the 2 day course well. The course itself was informative, it helped increase awareness of mental health, the importance of having positive mental health, and the difficulties people can experience when they have poor mental health.

Having completed the course, I’m now better equipped to spot poor mental health and know how best to approach and support this in the workplace.

Mental Health First Aid
Dean Kellogg
Business Manager
Belper, Derbyshire

MHFA Refresher January 2023

Huge thanks to Annie for running a very informative and positive MHFA refresher course. Great content and course structure.

MHFA Refresher
Helen Brown
Business Manager
West Bridgford, Nottingham

Great learning experience, packed with practical applications

What an amazing course. This course provided me with practical working material and structures which are useful way beyond conflict management.
The trainer was engaging and responsive and straight to the point. Clearly knowledgeable she was able to respond to scenarios and guide us on the use of the material.
I have since utilised these methods and they really work.

Managing conflict
Helen West
Project Manager
Derby

Quality Management Training !!

I arrived at training centre feeling a bit apprehensive but was trained by a HR Jedi giving me a boost in confidence and greater understanding of HR practices, The training consisted of Case studies past experiences and example activities.
I found this course very helpful for my day to day duties within my role, it gave me a better understanding of how to approach and deal with any difficult issues which may arise in the workplace and has given me the confidence to handle them efficiently and proactively.
Sarah Loates (the course trainer) was very engaging and I felt tailored the course to my needs I was given the opportunity to ask questions, share experiences and go over sections that I felt I needed more training on, Sarah at all times remained her very bubbly self which gave me the opportunity to gain the maximum from this course.
I would definitely recommend this training as I believe this to be beneficial to any line manager. I would certainly recommend Loates Management Training to others.
Thank you for your patience and sound advice 🙂

HR Essentials for Line Managers
Ghafar Hussain
Acting Service Delivery Manager
Nottingham

Great conversation starter

Well executed course, which provided well thought out and informative group work during course, as well as many discussions later during scheduled breaks. Much to think about.

Equality, Diversity & inclusion
Lucy Chappell
Production Supervisor
Nottingham

Informative and very useful

The training was a mixture of learning material, case studies and example activities.
I found this course very helpful for my day to day duties within my role, it gave me a better understanding of how to approach and deal with any such issues which may arise in the workplace and has given me the confidence to handle them efficiently.
Sarah Loates (the course trainer) gave us as a group opportunity to ask questions, share experiences and gave sound advice on the course topic.
I would certainly recommend Loates Management Training to others.
Thank you

Disciplinaries, Dismissals, and Tribunals
Samantha Allsop
Finance / HR Manager
Swadlincote, Derbyshire

Outstanding

From the initial query regarding this course to its delivery, I couldn’t fault anything. The pre-course information and joining instructions were given in good time and everyone from Loates was friendly, professional and made you warm to them immediately. The course itself was fantastic, the manual and workbook will be used for years to come as it has so much information in it and will become my reference guide for a lot of things. The trainer was brilliant and put everyone at ease for what could potentially be a harrowing course and the attendee interaction was excellent too. Would highly recommend this course and Loates Management Training in future

Mental Health First Aid
Elise Larkin
Office Manager
Derby

You were approachable and made the group feel welcome

I really enjoyed the course, and you were excellent in your delivery of the course material. You were approachable and made the group feel welcome and at ease. I gained some valuable knowledge and feel confident in encouraging conversation in situations I may face in my personal and work life. Overall, although some of the topics discussed were quite intense, I had a positive experience and would recommend more people attend the course to raise awareness.

Mental Health First Aid
Pennine Healthcare Employee
Derby

Informative and engaging

Annie’s, training sessions are informative, and engaging.I found this course very useful for my day to day role , it gave me a better understanding of what authentic leadership is about and how to approach and deal with issues which may arise in the workplace and has given me renewed confidence to handle them effectively.

Loates Management Training courses are delivered in a clear and concise manner making the content easy to understand , Highly recommended.

Authentic Leadership
Shawn Williams
Customer Service Improvement Manager
Morden, Surrey

Really helpful

I love the half-day session. I was fully engaged throughout. Annie knows how to bring the material to life and provide a thought-provoking session.
I would certainly recommend this session.

Resilience
Suzi Rose
L&D Advisor
Nottingham

Brilliant course

Really enjoying this course. Very informative. The course tutor was very knowledgeable along with being approachable.

Mental Health First Aid
Tracey Carver
Welfare Officer
Nottingham

Informative and interesting course

Sarah provided training to a group of line managers in our business with the aim of giving them more confidence in dealing with everyday situations which they come up against. Sarah delivered the training in an informative and interesting way and engaged the managers which made the day go by in a flash. Sarah was also very flexible with timings in order to accommodate the different shifts. I would recommend Loates Management Training to any business.

HR Essentials for Line Managers
Charlotte Wood
HR Manager
Staffordshire
Helen Brown
Helen Brown
16:13 22 Sep 22
A very informative and beneficial training day for all the team. Thank you to Annie and Sarah for a well delivered and engaging session.
Artur Kolber
Artur Kolber
10:19 22 Sep 22
Sarah and Annie work well as a team and they delivered an exceptional session on conflict resolution. This is the subject definitely worth talking about, as it's useful in both - work place and personal life. Thank you ladies and I hope to see you soon 🙂
Stephen Carroll
Stephen Carroll
18:35 23 Jun 22
Great training and fantastic venue. Highly recommended.
sheena roberts
sheena roberts
10:53 24 Jan 22
Completed the 2 day MHFA course with Loates Training. it was split over 2 weeks, which worked amazingly as it gave me an opportunity to reflect on the topics covered, which were intense subjects. The group was small and we were able to discuss as much or as little of our personal experiences. The course gave me techniques for both personal and professional settings
Ellie Strong
Ellie Strong
13:49 18 Mar 21
Great teaching and learning skills provided by Amanda and the team! Such an educational and enjoyable experience.
Stephen Fry
Stephen Fry
08:50 08 Mar 21
Having done the course remotely with 13 other people, I have been incredibly impressed by the level of learning and care shown by Amanda and the training team. The workbooks were daunting at first but were very easy to use and the two live sessions were informative, constructive and absorbing.
Elise L
Elise L
17:48 05 Mar 21
Friendly, approachable and down to earth with fantastic course content, wouldn't hesitate to recommend others to Loates Management Training
Jason Roper
Jason Roper
15:43 25 Feb 21
A fun but competent delivery of subjects that could be challenging but were brought to discussion and delivering useful and useable information at the right level for the audience. Thoroughly enjoyed the sessions.
Rekha Vachhani
Rekha Vachhani
11:23 08 Feb 21
I had a session on Maximising Performance to win with Annie, arranged by D2N2. Annie did gave us an insight on how to do so and referred really great books to read and understand this.
Matthew “Matt” LeDoux-Deakin
Matthew “Matt” LeDoux-Deakin
09:36 18 Dec 20
Sarah is the consummate professional, with such a fantastic knowledge base she is able to help in understanding even the most complex areas. I will use the skills that I learnt from her on a daily basis. Thanks Sarah, for helping to demystify HR and making it accessible to all.
Amy Taylor
Amy Taylor
11:21 11 Mar 20
Amazing hosts for the Mental Health First Aid Course, really enjoyed the 2 days gave a very interesting insight into all aspects of Mental Health.
Karen Tyers
Karen Tyers
16:12 14 Feb 20
A huge thank you to Sarah and Annie who ran a HR / people workshop for our Partners and Associates on their Pathway to Partnership journey.Sarah devised a bespoke package that was exceptionally engaging, literally kept everyone on their toes all day! We all learnt about ourselves,working with others, our employee branding, our values, and finished it all off with having a courageous conversation, We achieved so much in one day and we all certainly slept well that night. i can absolutely 100% recommend Sarah and her team.
me&dee charity
me&dee charity
13:54 23 Jan 20
Our first experience of training with Loates HR involved GDPR and the complexities of it. We found it informative, easy to follow and set in comfortable surroundings.This followed the same format. As I am disabled, I received the added and rarely seen bonus of an accessible venue and a parking space close to the venue doors allocated - along with a member of staff ensuring that this was ok for me. These things go a long way as a disabled professional.All speakers were informative, the 20 minutes each just right with time for Q&A at the end. Certainly food for thought around Wills and Power of Attorney and most appropriate at the moment for the 'who is on your bus' .I look forward to attending further appropriate training events and thank Sarah and her team for the promotion and donation to me&dee.
Clive Hughes
Clive Hughes
15:06 13 Nov 19
Fantastic training in the great setting of Darley Mills. Sarah and her team deliver training and advice in a friendly and constructive way. Highly recommend
Suzanne Dixon
Suzanne Dixon
10:20 28 Sep 19
I recently attended a MHFA course facilitated by Loates. Fantastic course, brilliant content and amazing delivery. The facilities at Loates' new home at Darley Abbey Mills are modern with wonderful architecture. Attending a course you will be well looked after from lovely lunches, fruit platters, chocolate and a choice of drinks. 5* treatment.
Joanne Taylor
Joanne Taylor
11:29 07 Nov 18
We ran the HR Essentials training for our management team recently and it was great. The 2 days provided them with all the information they needed to deal with staffing issues but more importantly the confidence they needed to do this effectively. The sessions were relaxed but formal enough for the training to be delivered at a level where all involved related to the content and understood as we had a mixed group of various management experiences. We would certainly use Sarah and Loates Training again for any training needs.
Katie Aldridge
Katie Aldridge
16:11 16 Aug 18
I attended the ‘GDPR Making it Happen’ workshop back in April as someone with very little knowledge of the topic.Sarah and her team were very welcoming. The class had a relaxed atmosphere while really getting to the point. Sarah was very informative, with answers to almost all of our questions. If anything was raised with uncertainty of the answers, notes were made and answers were delivered to us after the course. The course also included follow up support, which was really handy for any further questions.During the workshop there was a good mix of handy, informative PowerPoint slides and tasks for us to work through. This ensured we really were taking in all of the information presented to us.The content was clear and easy to digest, even with a tricky subject such as GDPR.A benefit of the course was that it was limited to a small group, so there was plenty of opportunity to ask questions and go through things with Sarah.I would recommend the LoatesTraining courses to anyone looking to become more informed in areas of their businesses, whether you are a business owner or a member of staff like myself.The team also presented us with a light breakfast, with tea and coffee throughout the day- bonus!Katie AldridgeEssential Print Services (Derby)
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Loates HR Consultancy
5.0
Based on 46 reviews
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Rebecca Packwood
Rebecca Packwood
17:42 11 Aug 22
Whether its quick advice needed on a tricky issue or a bigger piece of project work I have found the team at Loates to be through, responsive and very professional. Many thanks for all the support, Rebecca, Charity CEO.
Code 56 Team
Code 56 Team
14:08 31 Mar 22
Loates HR have been brilliant to work with, and have made the review of our HR policies and procedures nice and smooth. Matilda really knows her stuff (as I'm sure all of the team do - we've just dealt with Matilda a bit more) and has a way of breaking it all down in to manageable chunks.Very friendly, and easy to approach, even with the elements of HR that are less nice.I have, and will continue to, recommend Loates HR 🙂
MiniAperture Photography
MiniAperture Photography
10:35 17 Jan 22
My husband was having some issues with his previous employer relating to the funding of his apprenticeship. Sarah's knowledge of employment law, apprenticeships and employment contracts meant we had all the information we needed to put the matter to bed quickly and amicably. We can't thank Sarah enough for her expertise and her professionalism, she really went above and beyond to help us. I would highly recommend Loates HR in a heartbeat to anybody needing their services.
Archers
Archers
14:17 01 Sep 21
A superb business - exceedingly accomplished and a pleasure to work with. Would very much recommend.
Laura Cawdell
Laura Cawdell
15:01 20 Apr 21
Very easy and friendly to deal with. They have a pragmatic approach to HR that makes sense.Matilda's responses were always very timely and clear. Thanks for your support.
Chris Ball
Chris Ball
19:18 08 Mar 21
I represent a Nottingham based charity and we used Loates to support us with our recent appointment of a new CEO. Having identified our doe doc needs through early voice and video conversations, the entire end to end process ran very smoothly with Gill giving us great support from coordinating our shortlist to devising the interview process and facilitating the decision process through to successful appointment. We were very pleased with the process and support and would not hesitate in recommending Loates to others.
Martin Lemiesz
Martin Lemiesz
08:55 05 Jan 21
It is a mark of just how extraordinarily skilled, efficient and effective a firm is, that you cannot find anything new to say about them in a testimonial, that hasn’t already been highlighted dozens of times before!Yes, the team at Loates HR are hugely professional, jaw-droppingly knowledgeable and masterfully efficient. And yes, there is nothing worth knowing in the world of HR at which they are not already expert.
Lisa Allen
Lisa Allen
09:04 14 Dec 20
Recently new to Loates HR, we have found the service to be efficient, friendly and most importantly to us their flexibility has been paramount, adapting quickly to our needs for a different service to their usual offering. In my absence the style of advice given to my colleagues hasn't been dictatorial, as they understand the practical challenges in day to day. They approach this with a coaching style to educate and inform. As a stand-alone HR professional I'm looking forward to many years of working with the Loates team as an extension to my support network. Thank you Loates HR.
Tracy Harrison
Tracy Harrison
14:04 28 Sep 20
Sarah has been most helpful to Safe and Sound Charity with advice and support since we became neighbours at Darley Abbey Mills in 2019. Her knowledge and expertise dealing with people and employment issues are outstanding. To add to this Sarah is a caring, funny and selfless person. Loates have also provided some excellent training for us. I would highly recommend her and Loates for any HR or training needs.
Georgina Dunkley
Georgina Dunkley
10:49 30 Jun 20
Matilda is a pleasure to work with and has become an extension of our team - friendly, reliable and always armed with great advice. I highly recommend Loates.
Hannah Vassey
Hannah Vassey
16:47 19 Feb 20
Loates HR have assisted us on a range of personnel queries and their support and knowledge has been second to none. It’s a comfort knowing that they are just a phone call away and always ready to support and guide us through what we need. All of the ladies I have spoken with at Loates HR, have an ability to explain in a clear, professional and supportive manner. I would highly recommend them to anyone needing HR assistance.
Shani Jackson
Shani Jackson
09:34 08 Oct 18
As a client of Loates HR, I've always been very impressed with their work. They are thorough and professional in what they do, but do it in a friendly way that makes them easy to work with. I will continue to use them whenever I need HR support.
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